Great place

Steve S., Reno, NV, 1.31.12

Beautiful view.... Very good customer service... Discovering the different beaches...zip lining up north.... We enjoyed Sam Choy's, Merriman's, The Broadway or something in Hilo... Our family in the empty pool behind the house....expected more from that pool.... We were warm in the sunshine and wet in the fabulous beaches.... Request that the unit have a few more cooking utensils, bring WD-40 for all the doors that need derusting.... Do the zip lining at the eco zip line that just started in Sept....very good! Can't think of an insider tip that we received.... Walking down to the bottom of the valley up north....only had time to go down half way.... Was really nice to have the washer and dryer....

Shelley A., Kirkland, WA, 12.21.11

Comment by Owner/Manager:

Thank you kindly for your feedback. It is always helpful, and we use it to make improvements and follow suggestions where possible. It would be great to have specific requests for cooking utensils, so we can respond ably. WD-40 will be immediately applied, and thanks for the heads up. Living on the oceanfront has its unique challenges to anything rubber or metal, especially. As for the pool, we do have to apologize that Mother Nature isn't more responsive when we want the pool filled. That pool is filled and emptied by the tides, and we have no control over it. We will update our descriptions to more accurately define the dynamics of the pool. Especially during the winter, when the surf is more aggressive, the pool tends to get emptied more often.

What I liked best about the unit I rented was the view. The customer service I received was excellent. The best part of my trip was hiking the volcano trail. The best restaurant I found was the Big Island Grill which was near the rental. The best picture I took of us was in the volcano trail. I can't wait to tell all my friends about the volcano hike. My advice to someone else staying at this unit would be to make good use of the spa at sunset. The part of my trip I would definitely recommend to others is the rental and the volcano hike. The best insider tip I received on my trip was to be prepared for the long drives and have ample water and food in case of any car mishaps because there's a lot of empty roads. I didn't have time this trip, but the next trip I'm looking forward to visiting a poniolo ranch and the norther part of Hawaii to have steak and burgers.

Tina T., Los Angeles, CA, 11.27.11

We absolutely loved the Kona View House! And, if anyone is wondering if the house could possibly live up to the pictures you see online, well, it is better. The pictures of the house do not do it justice. When we walked in, all of us made comments about it being even more spectacular in person. The location is great too since you are walking distance to a beach on either side of the house. We all want to stay there again and we all highly recommend it.

Kristina S., Los Angeles, CA, 5.17.10

We loved the view, watching the waves crashing, dolphins frolicking from the deck. Spectacular sunsets! Customer service was great. Did not have a greeter at the house, which we have enjoyed when renting apartments and houses in other parts of the world. But it worked out OK. The upstairs bath (not master) needs work. The bath does not drain and faucet is very touchy, little water pressure with warm/hot water. Plenty of pressure with cold water. The best part of our trip...the house! Volcanoes Park! Submarine ride! Hula Girl Coffee tour/tasting! Bite Me Fish Market at the marina, Place of Refuge (Don't miss it!). Best Restaurant...fresh Monchong (from Bite Me) on our grill at the house! Otherwise loved Huggos On the Rocks I wish I had more time to explore the eastern part of the Island. Hard to do from Kona, but wouldn't have missed this house for anything. We loved it.

Michele C., North Oaks, MN, 12.15.09

The house was perfect for myself, my wife and our 1 year old son. The koi pond was a bit of a challenge for the 1 year old, but we managed to gate it off. The location was great, a few minutes walk to 2 different beaches. One for snorkeling and the other for boogie boards and body surfing. There are both boogie boards, beach mats, and snorkel gear at the rental and this was great. The TV's were a challenge and we could not get either DVD to work. Not a big issue for us. The wireless internet was great to have as well. Best insider tip for Kona, is to visit the small town of Honolola, about 20 minutes up the hill from Kona. Have lunch or dinner at the Garden Restaurant (beside the coffee shop), the best meal we had in all Hawaii and very reasonable.

Mark N., Vancouver, BC, 11.30.09

The Kona View House was fantastic! It was genuinely a home away from home. It was tastefully decorated with nice linens and beautiful towels. The kitchen was well equipped, it even had plastic containers for left-overs, fancy glasses for wine and cocktails as well as gourmet quality knives. The wireless internet was great, as we all had to bring laptops to do little bits of correspondance or email and the kids had homework. On one occasion we plugged a laptop into the printer, as it had a USB port. Everything else was as described - it was very close to two beaches and it was oceanfront. Don't laugh about the oceanfront. I once rented an oceanfront home that turned out to be on top of a cliff and it was a 20 minute walk to get down to the water. We had to walk down the block then along a switchback trail to get to the water that was 3 stories below the house.

Patty B., Rocky View, Alberta, 11.20.08