The pool was actually a lot nicer than it looked in the picture(s) I found online. You might want to consider re-shooting the pool (if any of my pictures turn out well... I'll send you a copy). The binder in the house said that pool would be cleaned on Wednesday... that didn't happen and the pool got fairly dirty with leaves, debris and bugs by the time we left. I would have been only too happy to have been able to clean the bottom of pool myself... if you could provide some kind of idiot-proof tool that would allow me to do so (that sounds like a hard thing to find).
The house needs a new kitchen faucet, toaster, coffee machine and better frying pans. Everything else was nearly perfect. Oh... the toilet in the second master was leaking, we called the number in the binder but the plumber never did show up (while we where there).
The layout of the house was wonderful; very family friendly and, with the playstation, pool table, big tv and high-speed internet... there's always something to do. I can hardly imagine a nicer place to have stayed.
I loved the north shore, even though it was winter (or maybe because of it)... it's less busy and touristy than the south end of the island (which is less busy and touristy than the other islands). Anini beach, 5-minutes from the home, was beautiful, uncrowded, safe to swim and snorkle at... we even swam with sea turtles.
My advice to somebody else staying here: skip the luau's (any of them, all of them... plastic lawn chairs and buffet diners are not, in my opinion, "authentic", nor worth $50 -$90 a plate) but check out the Olympic cafe in Kapa'a... the fish taco's really are (as the menu claims) the best on the island.
