Julie was great about providing directions, checking in to maje sure I got everything, arranging for fixes as necessary and helping with ideas of things to do and locations!
It would have been nice to have had some cleaning supplies in the bathroom to be able to clean out the tub a bit.
Thanks,
Marlys M., Santa Barbara, CA, 7.15.08
Guest Rating:
We absolutely loved the Serenity Cottage and look forward to staying there again on a future visit to Hawaii! Julie was very helpful and wonderful to work. The best part was being right on the beach in Kailua with boogie boarding and swimming just outside your door! We will be back someday!
Kathy K., Portland, OR, 7.7.08
Guest Rating:
Hi, The features of Serenity are location, beach access and quiet. Beyond that, the unit is dated and quite "tired". Floor coverings are stained, floor trim is dirty, paint and drywall are chipped, windows need washing, bedding is cheap, and so on. From our experience in the hospitality business, it's time for the owner to put some time or money back into it if she wants to meet or exceed expectations. Customer service from Grace and from Two Wahines was top notch. Our only complaint was a proposed extra charge for a later checkout that we felt was a bit much after a 10 day stay and no immediate new coming arrival. The restaurants were fine -- particularly Buzz's, Lucy's and Assagio. Baci Bistro is over-rated in our judgment. Best advice is to take fewer belongings and wait until Serenity is freshened. By the way, we passed along these same comments to Julie of Two Wahines. John Munn ("Manager Note: Thank you Mr. Munn; do to your notes, we have recently redecorated with several new pieces of furniture: new living room furniture and bedding. The cottage bedrooms are now equipped with A/C. We hope you'll come back again some day!")
We had a great time at Serenity Cottage. Kailua is a very relaxing, slow paced town compared to Waikiki. We felt right at home in the Cottage and it seemed to have all the amenities we needed to have a great vacation. We really liked having the restaurant recommendations and Brents for breakfast is the place and we enjoyed the service and the food at Zia's for dinner. The info and the map of the local area that was provided help tremendously. We have told all of our friends about our trip and what a pleasant time we had. Some day we hope to come back.
Heather H., Rossmoor, CA, 8.11.07
Guest Rating:
Great view but the natural wind flow is blocked by the main house. The cottage was clean and very small. The beach was beautiful. The gift basket was a nice touch. We liked Lucy's Restaurant and California Pizza. There was also a Mexican restaurant that had Cantina in the name that had great food and margaritas.
Phyllis P., Sioux City, Iowa, 7.9.07
Guest Rating:
The beachfront location is fabulous! Although the beds were hard, the cottage was clean and comfortable - exactly as the website described. A wonderful contrast to the noise and crowds of Waikiki. Needless to say, we enjoyed ourselves immensely. Mahalo!
Although the weather did not cooperate during our visit to Hawaii, the Serenity Cottage was a pleasure to stay in. The snorkeling out in front was nice. I would stay there again.
Gordon G., Garland, TX, 4.3.06
Guest Rating:
The cottage could use enough comfortable living room furniture to accommodate four people. The garden service came too early on a Sunday morning. The beach would have been perfect if it had not been so rainy. Our beach was the only we experienced that posted unsafe for swimming due to run-off. Overall, the cottage was a pretty good value.
Kailua is a wonderful location that is not too touristy, yet close to Honolulu. Cottage was clean and comfortable for our family of four. Beach was wonderful.
Lovely cottage, terrific location. We met the owner and she made us feel very welcome. Kailua is a great town. I highly recommend this unit to couples or two friends traveling together. It had everything we needed.
Stephanie S., Oceanside, Cal, 10.7.05
Guest Rating:
We had a wonderful stay. A few light bulbs were burned out and living room lamp apparently doesn't work but otherwise a great place and location. Thank you
Geoffrey and Linda G., San Francisco, CA, 9.10.05
Guest Rating:
We loved our stay at Serenity Cottage. Beautiful location! Beautiful beach! The cottage was very comfortable, nicely decorated and had nice beds and linens:) Thanks for a lovely vacation!
Ann A., Torrance, Ca, 6.22.05
Guest Rating:
We really enjoyed our stay at the Serenity Cottage. The cottage offered everything we needed for our family of 4. We would stay again.
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Julie was great about providing directions, checking in to maje sure I got everything, arranging for fixes as necessary and helping with ideas of things to do and locations!
It would have been nice to have had some cleaning supplies in the bathroom to be able to clean out the tub a bit.
Thanks,