- Candace with Hawaiian Beach Rentals was great. The check in information from Jessica was easy to follow. We had several issues on a daily basis during our stay starting with no hot water during shower on the first night, problems turning on/off shower in master bath every day, ants in the kitchen every day, cable Guide stopped working daily, ceiling fan in living room didn't work the first night and the ice maker didn't dispense ice for 3 days. Initially Michelle responded in a timely manner, but as the stay continued, response was slower. We asked for compensation for all of these issues and Michelle said she couldn't address that so we asked for the person who could to call us but we had difficulties getting a response from that person. We would not rebook or recommend this rental, but would possibly rebook with Hawaiian Beach Rental. I have rented through Hawaiian Beach Rentals a few times, frequently rented through Airbnb and VRBO and never had issues with the rentals, this was the first negative experience.
Lee O., Shawnee, KS, 1.4.20