- 1. Loved the view. 2. Customer service was good. 3. Taking a jacuzzi and taking in the great views of the ocean. 4. The Beach House in Poipu The only suggestions that I have on the house is the following: New towels and washclothes. The ones provided were old and had bleach stains all over. That is unacceptable Some of the sliding glass door locks don't close easily. We had to work with several of them for quite a while before locking. That is a serious safety issue. TV didn't work because of the service, so we had no TV service for 4 days. Dishwasher was not working on Thanksgiving week. Not a good thing.....we had to wash all the dishes by hand and there were lots of them. We had 2 days of broken dishwasher. House near by had a lot of workers and a lot of noise coming from the machines used. Hard to relax outside when you hear all the machinery noise. We were not aware of this (construction )situation until the last few days prior to our arrival. Other than that, we had a nice time.
Kathleen & Garry W., Latrobe, CA, 11.28.11
Comment by Owner/Manager:
There have been new towels and washcloths in the home, locks all work, dishwasher always worked the people just over used it and tripped the switch. TV was out for 2 days due to the weather.