- This was a lovely, spacious, well-equipped house, with a private pool, nice garden, double garage, in a pleasant neighbourhood, handily located for Beaches, shops, restaurants and services. It could have been perfect, but the house next door but one was having roof replacement and excavation for a pool. This resulted in non-stop very disturbing noise throughout weekdays. The sound of jackhammers, nail guns and other power tools could not be escaped, even indoors. Not a pleasant vacation experience, especially with a two-year-old needing afternoon naps. I would not expect the house to be rented out in these circumstances, but perhaps the owners were unaware. Of much less importance, but a little disappointing, were finding on arrival that the drier still had linen in it, the dishwasher contained glasses with dried-on orange juice and plates with dried-on spinach (we could only guess what these were, but we had to re-wash most by hand in any event). The waste-basket in the master-bedroom toilet had not been emptied, and contained used tissues, etc. One of the sink taps could turn but not turn on water, and in the bathroom by the garage, part of the toilet seat was broken. Loose pebbles around the pool were a hazard for bare feet. These minor problems should be easily fixed, to provide a 5-star experience. Although Garden Island Rentals advertised availability at particular hours on weekends, they were not in the Koloa Office at 1030 Saturday, nor answering their telephone or returning calls on Saturday or Sunday. Perhaps the long weekend for Martin Luther King day affected this availability - we left on the Monday. The booking agent service was excellent, except for not knowing about the building site.
Brian H., Bowral, NSW, 1.19.16